Cookies Policy

Cookies Policy

Cookies Policy

Effective Date: 01.01.2024

Thank you for visiting Opal Packaging’s website, accessible via www.opalpackaging.com (referred to as the “Website”). This Cookies Policy is designed to inform you about the use of cookies on our Website and your choices regarding those cookies.

1. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

At Opal Packaging, we use cookies to enhance your browsing experience, analyze website traffic, and personalize content. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) on our Website.

3. Types of Cookies We Use

Necessary Cookies: These cookies are essential for the operation of our Website. They enable you to navigate the site and use its features, such as accessing secure areas.
Analytical/Performance Cookies: We use these cookies to collect information about how visitors use our Website, such as which pages are visited most often. This helps us improve the performance of our Website.
Functionality Cookies: These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced features.
Targeting/Advertising Cookies: We may use these cookies to deliver advertisements relevant to your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4. Cookies Used on Our Website

Below is a list of the main cookies used on our Website:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics cookies collect anonymous information such as the number of visitors to the Website and the pages they visit.
Facebook Pixel: The Facebook Pixel allows us to track conversions from Facebook ads, optimize ad delivery, and retarget visitors who have interacted with our Website.
TikTok Pixel: The TikTok Pixel helps us measure the effectiveness of our advertising campaigns on TikTok by tracking actions taken on our Website.
Newsletter Automation: We may use cookies to track the effectiveness of our email marketing campaigns and to personalize your experience with our newsletters.

5. Your Choices Regarding Cookies

You have the option to accept or decline cookies when you visit our Website. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect the functionality of our Website.

6. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at contact@opalpackaging.com.

7. Updates to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically for any updates.

8. Your Rights Under the GDPR

Under the GDPR, you have certain rights regarding the processing of your personal data, including:

The right to be informed about the collection and use of your personal data, including through cookies.
The right to access your personal data held by us.
The right to rectify inaccurate or incomplete personal data.
The right to erasure of your personal data (“right to be forgotten”) under certain circumstances.
The right to restrict the processing of your personal data under certain circumstances.
The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
The right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.

You can exercise your rights by contacting us at contact@opalpackaging.com. We will respond to your requests in accordance with the GDPR’s requirements.

9. Legal Basis for Processing

We process personal data collected through cookies based on one or more legal bases provided by the GDPR, including:

Your consent: For non-necessary cookies, such as analytical, functionality, and targeting/advertising cookies, we obtain your consent before placing these cookies on your device.
Legitimate interests: For necessary cookies and certain analytical cookies, we rely on our legitimate interests in providing and improving our services, as well as ensuring the security and performance of our Website.
Legal obligation: In some cases, we may process personal data to comply with legal obligations to which we are subject.

10. Data Transfers

Personal data collected through cookies may be transferred to, stored, and processed in countries outside the European Economic Area (EEA), including the United States, where data protection laws may differ from those in your country. When we transfer personal data to third countries, we ensure that adequate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission or the EU-U.S. Privacy Shield Framework.

11. Data Retention

We retain personal data collected through cookies only for as long as necessary to fulfill the purposes for which it was collected, including for the provision of our services, compliance with legal obligations, resolution of disputes, and enforcement of our agreements. We regularly review the data we hold and implement data retention policies to ensure that we do not retain personal data for longer than necessary.

12. Data Security

We are committed to ensuring the security of personal data collected through cookies and have implemented appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of personal data. These measures include encryption, access controls, and regular security assessments. Despite our best efforts, no security measures are 100% effective, and we cannot guarantee the security of your personal data.

13. Children’s Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you are under the age of 16, please do not provide any personal data through our Website without parental consent. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

14. Complaints

If you believe that we have violated your rights under the GDPR or have not adequately addressed your concerns regarding the processing of your personal data, you have the right to lodge a complaint with a supervisory authority, such as the Data Protection Authority in your country of residence.

15. Additional Information

For more detailed information about our data processing practices, including the legal basis for processing, purposes of processing, and categories of personal data collected, please refer to our Privacy Policy.

16. Contact Information

If you have any questions, concerns, or requests regarding our use of cookies or our data processing practices, or if you wish to exercise your rights under the GDPR, please contact us at contact@opalpackaging.com. Our Data Protection Officer (DPO) is responsible for overseeing compliance with the GDPR and can also be reached at this email address.


17. Conclusion

We are committed to protecting your privacy and complying with applicable data protection laws, including the GDPR. By providing you with transparent information about our cookies usage and data processing practices, we aim to empower you to make informed decisions about your privacy and control over your personal data.

Thank you for your trust in Opal Packaging. We value your privacy and are dedicated to safeguarding your personal data.

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